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Starbucks, try some artisanal starbright

The coffee industry exhibits a clear divide between large chains and charming independents. While Starbucks aims for authenticity, its standardized model persists. The author advocates for major brands to adopt the experiential individualism of artisanal cafes. This means cultivating unique, diverse ambiances over uniform templates, fostering "third place" experiences. Chains can leverage strong supply chains and brand recall to venture into this slower-growth, differentiated market. The model, similar to hotel strategies, is viable. Success lies in merging global business strength with local insights and culturally adapted service to truly thrive in an evolving coffee culture.

Economic Times · ET Bureau · Yesterday at 6:25 PM

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