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Beyond the pilot: Is AI changing how India Inc works?

The true value of AI in Indian boardrooms extends beyond mere activity metrics like pilots or prompts. Companies must assess AI's impact on actual business performance, focusing on completed work, full cost per successful outcome, and user trust. Measuring "work, not activity" is crucial, especially given India's large customer bases and complex operations. Dependability fosters wider adoption, reducing rework and boosting confidence. Scaling effective, trustworthy AI solutions, where useful work grows faster than costs while maintaining quality, defines success.

LiveMint · Nitin Bawankule · Oct 7, 2026 at 1:34 PM

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